Disclaimers
I knocked the heads off of 2 bolts holding on my heat shield. It sounded like the truck was gonna explode. I had to keep driving tho... stopped for gas saw the dealer and thought I'd stop in to see if they could tell me what kinda damage I was doing and if it was safe to keep going. 7am I drove up and saw 2 guys talking in the parking lot, 1 looked like a mechanic so i pulled up where they were standing hoping he'd take a listen. It turned out to be the lead mechanic and the super going over... More
2019-03-08
We pulled in on Friday at 4:40pm on our way back to Michigan. There was a noise that we needed to get checked out. The people here were great. They brought our car right in, diagnosed, fixed our car & had us back on the road in 20 min..
2019-02-15
Amazing group of people work here. David Facilitated an excellent online/phone negotiation. Eric did a fantastic job getting all the paperwork correct and ready for a fast and thorough transaction . Roy did an exceptionally great job going through the vehicle with my wife and showing here every feature and making sure she was comfortable and more than pleased. Overall an OUTSTANDING experience on a 2016 Certified Pre-owned Highlander Hybrid Platinum Limited.
2018-10-20
The sales manager greeted me @ the door aired my 4 tires paired my phone for me on a NU TV gameday vs. M.S.U. while service dept. was closed thank David I will buy next from you. thanks Rick Gartner
2018-11-17
Did a great job installing a self start in my tundra, thanks guys !!
2018-11-13
WOW : ) 1. everyone single staff member I've interacted with has been a total pleasure. 2. they have worked on and fixed my OLD Toyota that no one else in town would look at. Seriously, i called several places and no one would step up to help. 3. if these guys encounter something new, they are not deterred, will do the necessary research, fix the problem and in the meantime gain more experience. I am a super happy customer and recommend to all.
2019-05-16
Thoroughly impressed by the man in finance. He was super nice and helpful. Keep him! He is an absolute hero. The salesman was also nice. Very knowledgeable. Only complaint is to listen to the customer as a salesman. I felt like I wasn’t heard. I think he was overwhelmed due to COVID. Definitely, have already recommended the Toyota Highlander and the dealership to multiple people.
2020-04-28
Was traveling and had an oil leak issue. Took in early AM and met Lois Mitchell, the Service Manager. Explained that I was traveling and what my problem was. After explaining, she says she remembers a similar issue in 2011 with one of her customers. They inspected my vehicle and are 95% sure that is the issue. The only problem was that it would take a couple of days to get the car in and parts ordered and we did not have that kind of time. Fortunately, she say it is not a "fix now" issue an... More
2016-12-13
Bought 5 cars from here and always treated well.
2019-07-26
Went in for routine service today. Everything was completed within one hour!
2019-06-29